Je bent altijd welkom om contact met ons op te nemen als je vragen hebt:
Maandag – Vrijdag 9.00 – 17.00 CET
+ 46 10–160 60 44 support@aretrotale.com
Ondersteund door H&M GROUP
A Retro Tale AB – Ondernemingsnummer 559038-7444
Wij maken luxe toegankelijk voor iedereen. Wij zijn er trots op dat we uitsluitend de beste gecertificeerde vintage en tweedehands modeaccessoires aanbieden van 's werelds meest exclusieve modehuizen. Alle producten voldoen aan onze strenge normen van uitmuntendheid.
Wij maken luxe toegankelijk voor iedereen. We zijn er trots op uitsluitend de fijnste gecertificeerde vintage en tweedehands mode-accessoires aan te bieden van de meest exclusieve modehuizen ter wereld. Alle producten voldoen aan onze strenge kwaliteitsnormen.
Give your luxury vintage item a second life. Sell your item and enjoy a 5% bonus when choosing a voucher*
Contribute to more sustainable fashion and sell your preloved item to us. It's fast and secure. Get a 5% bonus when you choose a voucher or get your money right away. *The voucher is a limited offer and only available until August 31st 2025.
START SELLING
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SHIPPING
All orders are insured and trackable. Once your shipment has been issued, a link to our Track & Trace service will be provided where you can track your shipment and check delivery status online.
A Retro Tale offers free shipping to most EU countries. Click here to see the full list of eligible countries.
For most EU countries, all customs duties and taxes are included in the price, so no additional charges will apply upon delivery.
However, if you are ordering from Albania, Belarus, Greece, Kosovo, Ireland, Malta, Moldova, Montenegro, Russia, or Ukraine, your order may be subject to customs duties, VAT, GST, or other local taxes upon arrival. These charges are typically collected by the shipping carrier and are not included in the product price.
If you have any questions about customs, duties, or taxes, feel free to contact our customer service team — we’re happy to help!
We offer secure shipping via Budbee, UPS and Bring with the following delivery time:
Outside Europe: 3-6 business days.
If you have any questions about customs, duties, or taxes, feel free to contact our customer service team — we’re happy to help!
RETURNS
A Retro Tale offers 14 days return policy upon receipt of your order.
In order to request a return, please email return@aretrotale.com with your order number and state ”return request” in your email. From there, our Customer Support will confirm that your return request has been approved and further instructions will be provided by email.
Please note that the return shipping fee is covered by the returnee and all return shippings to A Retro Tale must be traceable. Thus, please retain your receipt of shipping and tracking number until your return has been completed and you have received your refund.
Please allow up to 10 business days for your return to be completed from the return shipping date as shipping time might vary depending on shipping country and shipping provider.
AUTHENTICITY GUARANTEED
A Retro Tale specialises in vintage and pre-owned goods from the world's most loved fashion houses. We guarantee that all of our products are 100 percent authentic. Every item sold on our site undergoes a rigorous authentication process, in which our experts delve deep into the heritage of a brand via its craftsmanship techniques. This requires a rigorous and methodical process.
For us, authentication is about more than expertise; it offers a fascinating insight into the history of fashion and the craftsmanship involved in production.
